Description
Virtual queuing: Pre-scheduled appointments for a safer customer experience
Empower customers to book appointments before stepping into your branch to save their time and eliminate your queues.
Your customers can enter a virtual queue by getting a ticket (electronic or printed) from one of the following multi-channels:
An enterprise queue management system
Streamline the customer flow in all your branches, reduce the waiting time, and have full control over your branches. It’s all possible with TYSSO Queue Management system.
No matter what your business needs are, our system can be tailored to fit your specific requirements, from a standalone queue system to a complete enterprise solution for multiple branches with numerous employees, services, and regions.
Empowered with an advanced business intelligence system, you can monitor your employees and branches in real time, analyze your business performance, and predict trends in order to make insightful decisions that transform your business.
The Queue management system can:
- Streamline between walk-ins and appointments to ensure a smooth customer journey.
- Notify customers about their turn through various methods: SMS, mobile app, audio announcements… etc.
- Give priority to certain customers based on their segments (e.g. VIP, the elderly, pregnant women, and disabled people).
- You can select from various kiosk sizes to fit your space.
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